1. Introduction
This Privacy Policy outlines how Shipping Containers UK Lift (“we”, “our” or “us”) collects, uses, and protects the information you provide when browsing our website or purchasing our products. By interacting with our services, you agree to the practices outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, shipping address.
- Payment Information: Payment details, including card type (Visa, Mastercard, American Express, etc.) processed via secure third-party payment gateways.
- Usage Data: Browser type, device IP address, and browsing activity on our website.
This is collected to improve user experience and ensure site functionality.
3. How We Use Your Information
Information collected is used for:
- Processing Orders: To fulfil your orders, including shipping and providing transaction confirmations.
- Customer Service: To respond to queries or requests via email or phone.
- Improving Services: To enhance our website functionality and improve user experience.
- Marketing (if consented): To send you promotional emails about new products, offers, or services.
4. Payment and Currency
All transactions are processed in GBP (£). We accept payments through Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay.
Rest assured, your payment information is securely managed through trusted third-party platforms and is not stored on our systems.
5. Shipping and Returns
We deliver within the UK for a flat shipping fee of £300. Your order will be processed within 1-2 business days, with shipping times ranging from 2-7 days.
Return Policy:
- You can return your product within 30 days.
- Refunds will be processed to your original payment method within 7 business days after receiving the return.
For further details, consult our Shipping Policy and Refund Policy.
6. Sharing Your Information
We will never sell, rent, or share your personal information with third parties unless required for:
- Completing order fulfilments (e.g., courier services).
- Legal compliance with regulatory authorities.
Each third-party service provider adheres to strict privacy standards to protect your data.
7. Protecting Your Data
We prioritise securing your personal information by implementing:
- Data Encryption during transfers.
- Secure Storage of collected information.
- Complying with applicable data protection laws such as the GDPR.
Whilst we make extensive efforts to safeguard data, we cannot guarantee absolute security during digital transmissions.
8. Cookie Policy
We use cookies on our website to track usage and improve functionality. By continuing to browse our site, you consent to this use. You can disable or manage cookies via your browser settings.
9. Your Rights
You have the following rights associated with your personal data:
- Access to view the information we store about you.
- Correction to rectify inaccurate or incomplete data.
- Deletion of your data, unless required by law.
- Objection to data processing for marketing communications.
Get in touch with us via email (info@shippingcontainersuklift.com) to exercise these rights.
10. Contact Us
If you have questions or need assistance regarding this Privacy Policy, feel free to contact us:
- Phone: +44 7492 207822
- Email: info@shippingcontainersuklift.com
- Address: Gallop House, Hasler Lane, Great Dunmow, Essex, CM6 1XS, United Kingdom
Thank you for trusting Shipping Containers UK Lift!
